Shipping & Delivery

Free UK Standard Delivery

We offer free standard delivery on all UK orders. No minimum spend required.

Delivery Timeframes

  • Standard Delivery (Free) – 5–10 business days
  • Express Delivery (£6.99) – 2–4 business days

Orders are processed within 1–2 business days. You will receive a confirmation email once your order has been dispatched.

International Delivery

  • EU – £14.99 | 7–14 business days
  • Rest of World – £23.99 | 10–20 business days

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor your delivery progress.

Important Notes

  • Delivery times are estimates and may vary during busy periods or due to circumstances outside our control.
  • VELNARO ships from overseas fulfilment centres. This means your order may take slightly longer than high-street retailers, but we ensure every product is quality-checked before dispatch.
  • Customs and import duties do not apply to UK orders.

Questions?

If you have any questions about your delivery, please contact us and we'll be happy to help.